Ebay Seller Approved Return. If it has been less than 3o days since delivery, go to the resolution centre at the bottom of m. Sometimes, ebay does not ask the buyer to send back the item but may still refund them the cost of the item and seek reimbursement from the The limit wouldn't be displayed on the listing, its not something the buyer needs to know.
In fact if the seller has approved the return of the item and if the buyer doesn't return the item, the seller does not have to refund. What does seller approved your return request mean on a return request?
If the seller has told the buyer they won't take the return for whatever reason they have, the buyer can then ask ebay to step in and rule on the claim and that will result in what the op describes.
The seller will also pay for return postage. They'll let you know if a replacement is available. I found that one within update ebay rules 2017: To request a replacement, simply contact the seller through my ebay.